Staffing Match have genuine long-term positions with permanent contract opportunities for customer service / check in agents to work at Manchester Airport. These positions are 20 hours per week.

This is a fantastic opportunity for individuals to work in a fast-paced airport and deliver a world class service to it's customers.

• CUSTOMER SERVICE AGENTS / CHECK IN AGENTS
• £9.25 PH

Duties and responsibilities

• Greeting and checking in of passengers and passenger baggage for their respective flights
• Checking passport, visa documentation and flight details
• Monitoring of baggage Weights and applying Excess Baggage Charges if applicable
• Asking relevant security questions
• Offering and aiding customers needs
• Reconciliation of passengers at Boarding Gates
• Conduct boarding and passenger announcements
• Boarding and disembarkation of passengers
• Ensure compliance with CAA regulations and airport authority bylaws (full training given)

Skills Required:

• Previous experience of working within a customer service role, ideally within a customer facing role
• The ideal candidate will have excellent communication skills and be passionate about customer service
• Excellent communication & interpersonal skills
• Flexibility
• Courteous always
• Patient and understanding
• Able to remain calm under pressure

Requirements

Due to the location of work being at Manchester Airport you must be able to provide the following:

• 5-year checkable work history, this does not need to be all UK experience, you also do not need to have been employed for a continuous 5 years we just need to verify whatever it is that you have been doing, this can cover unemployment periods, school etc.
• You must be able to provide valid photographic ID
• Willing to undertake a criminal record check
• Driving licence is a must

Hours of work

• 20 hours per week
• Candidates must be avaiable to work between the hours of 2am - 11pm

Benefits

• Weekly pay + holiday pay
• Overtime
• Permanent employment opportunities

Apply today!

* customer service * customer service * customer service * customer service *

* passenger check in staff * passenger check in staff * passenger check in staff *

* check in agents * check in agents * check in agents * check in agents *

* manchester airport * manchester airport * manchester airport *