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Skambučių centras ir klientų aptarnavimas
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Norwegian speaking Customer Service for online gaming company

Skambučių centras ir klientų aptarnavimas

Pilnas etatas

MTMalta, Sliema

Skubu

21000.00 up to 24000.00EUR

Per mėnesį (Bruto )

V0198268

35+ Peržiūros

Aprašymas

We are very excited to recruit for a new role in Sliema, Malta. This position will be for our client - an online gambling company - and is based in the seaside town of Sliema. This Mediterranean city is full of activity, fun, restaurants and culture. 
The role

Reikalavimai

Requirements

We are looking for candidates who have:

Excellent communication skills both verbally and written in NORWEGIAN and ENGLISH

Previous customer service experience, preferably in a contact centre environment but not a must

Proactive and forward thinking skills

Flexible, able to work rotating shift patterns including night shifts

Computer literate and fast typing skills

Eagerness to learn and develop

Pareigos

As a Customer Service Specialist you will be the first point of contact for online players. You will be giving the best service via email, phone and live chat. Taking ownership of issues, solving any problems the first time round is important in this role. You will help your customers with a wide range of queries including explaining how certain games work, solving logging in issues and advise on responsible gaming tools.Besides this you will build retention with your customers, making them feel welcome, and ensure that they are enjoying their full casino experience.

Ką mes siūlome


Salary, Relocation Package and Benefits

The Basic gross salary is 21,000 euro p/a plus which will grow steadily in the first 12 months of employment to 24,000 euro p/a. Additional pay for night shifts. There is an excellent relocation package available, which includes initial flight to Malta and 2 weeks accommodation on arrival. Additional benefits include: private health insurance (including dental), travel and life insurance, every day free breakfast, free lunch once a week, sport membership allowance, free yoga classes, coffee shop vouchers, fresh fruit juices and smoothies every Friday, Friday bar drinks, team and company events, volunteering program, continuous training and fantastic career progression opportunities.

Interview Process

The interview process can be done remotely via phone and skype. There will be a screen call, a language test and a more formal interview.


Raktinis žodis

Atlyginimo informacija

Įdarbinimo tipas Atlyginimas
Pilnas etatas 21000.00-24000.00 EUR Per mėnesį (Bruto )

competitive plus relo package

Papildoma informacija

Įdarbinimo tipas

Pilnas etatas

Lygis

Jaunesnysis

Laisvos pozicijos

2

Valandos per savaitę

40-40

Peržiūros

35

Darbo dienos

Various

rotational

Provided benefits

Kiti privalumai

Taip

flight reimbursement, paid training, 2 weeks hotel on arrival

Vietovės detalės

Įsikūręs

Viena lokacija

Vietovė

Malta, Sliema

Priima darbuotojus iš užsienio

Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Guernsey, Vatican, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Sweden, Switzerland, Ukraine, United Kingdom, Aland Islands

Nuotrauka

Norwegian speaking Customer Service for online gaming company

Sukurta 27 Prieš kelias dienas

Apie Talingual LTD

We are a multilingual international recruitment company with vacancies across Europe, Africa and Asia.

Kompanijos sritis

Žmogiškieji ištėkliai ir Personalas

Dydis

5-10darbuotojai

Kompanijos tipas

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